Data collection

  • Personal informationFull name, e-mail address, telephone number, delivery address for order processing, delivery of e-cigarette articles and customer service
  • Device and activity dataDevice type, IP address, browser used, access times, website areas accessed to improve the user experience, ensure security and compliance with legal provisions

Data utilisation

  • Order processing and fulfilmentProcessing of purchases, dispatch of goods and customer service
  • Customer contactCommunication regarding orders, product details, marketing campaigns and safety instructions
  • Service optimisationAnalysis of usage statistics for the further development of articles and website functionalities

Data transfer

  • Service partnerShipping companies, payment service providers and other external partners for smooth delivery and invoicing
  • Legal obligationsFor legal requirements or official enquiries
  • Business transactionsIn the event of a company merger, acquisition or sale of company shares
  • Confidentiality protectionNo data disclosure without consent - except in the special cases mentioned above

Data security

  • Protection procedureUse of encryption procedures and periodic security checks
  • HintComplete security on the Internet cannot be guaranteed

User rights

  • Right to informationAccess to stored personal information
  • Right of rectificationChange of incorrect data
  • Cancellation claimRemoval of stored information
  • Right of objectionUnsubscribe from advertising messages available at any time

Cookies and tracking

  • ApplicationUse of cookies and comparable technologies for website optimisation
  • ControlControl via browser configuration possible
  • HintDeactivation can impair website performance

Special provisions

  • Protection of minorsOffers and services exclusively for adults aged 18 and over
  • Data protection for minorsNo deliberate collection of data from minors
  • Immediate removal: Upon becoming aware of such data, it will be deleted immediately

Updates

  • Subject to change: This privacy policy may be revised from time to time
  • AnnouncementModifications are published on this page with the current date
  • Recommendation: Regular checking of this page is recommended

Contact us

  • Data protection issuesUsers can contact us at any time for cancellation requests or unsubscriptions