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Data collection
- Personal informationFull name, e-mail address, telephone number, delivery address for order processing, delivery of e-cigarette articles and customer service
- Device and activity dataDevice type, IP address, browser used, access times, website areas accessed to improve the user experience, ensure security and compliance with legal provisions
Data utilisation
- Order processing and fulfilmentProcessing of purchases, dispatch of goods and customer service
- Customer contactCommunication regarding orders, product details, marketing campaigns and safety instructions
- Service optimisationAnalysis of usage statistics for the further development of articles and website functionalities
Data transfer
- Service partnerShipping companies, payment service providers and other external partners for smooth delivery and invoicing
- Legal obligationsFor legal requirements or official enquiries
- Business transactionsIn the event of a company merger, acquisition or sale of company shares
- Confidentiality protectionNo data disclosure without consent - except in the special cases mentioned above
Data security
- Protection procedureUse of encryption procedures and periodic security checks
- HintComplete security on the Internet cannot be guaranteed
User rights
- Right to informationAccess to stored personal information
- Right of rectificationChange of incorrect data
- Cancellation claimRemoval of stored information
- Right of objectionUnsubscribe from advertising messages available at any time
Cookies and tracking
- ApplicationUse of cookies and comparable technologies for website optimisation
- ControlControl via browser configuration possible
- HintDeactivation can impair website performance
Special provisions
- Protection of minorsOffers and services exclusively for adults aged 18 and over
- Data protection for minorsNo deliberate collection of data from minors
- Immediate removal: Upon becoming aware of such data, it will be deleted immediately
Updates
- Subject to change: This privacy policy may be revised from time to time
- AnnouncementModifications are published on this page with the current date
- Recommendation: Regular checking of this page is recommended
Contact us
- Data protection issuesUsers can contact us at any time for cancellation requests or unsubscriptions
