{"id":331,"date":"2025-08-21T10:45:50","date_gmt":"2025-08-21T08:45:50","guid":{"rendered":"https:\/\/vozolpuff.de\/?page_id=331"},"modified":"2025-08-21T10:45:52","modified_gmt":"2025-08-21T08:45:52","slug":"versand-und-lieferung","status":"publish","type":"page","link":"https:\/\/vozolpuff.de\/en\/versand-und-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Order processing and despatch<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing time<\/strong>Orders are processed and dispatched within 1-5 working days<\/li>\n\n\n\n<li><strong>Standard delivery time<\/strong>The usual delivery time is 10-15 working days<\/li>\n\n\n\n<li><strong>Shipping pause<\/strong>: Goods are not dispatched at weekends and on public holidays<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Parcel tracking<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tracking notification<\/strong>: After despatch, customers receive an e-mail with the tracking number for shipment control<\/li>\n\n\n\n<li><strong>Updating the tracking data<\/strong>Tracking information is only updated 3-7 days after dispatch<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Changes and cancellations of orders<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Before dispatch<\/strong>Orders can be cancelled before dispatch or the delivery address can be modified<\/li>\n\n\n\n<li><strong>After despatch<\/strong>: No refunds or address changes are possible after dispatch<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Customs clearance and customs clearance<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DDP delivery (Delivery Duty Paid)<\/strong>Is offered to the following countries\/regions, whereby no customs processing or customs costs are incurred:\n<ul class=\"wp-block-list\">\n<li>USA (via UPS, except Alaska and Hawaii)<\/li>\n\n\n\n<li>Australia (via Australia Post)<\/li>\n\n\n\n<li>United Kingdom (via DPD Express)<\/li>\n\n\n\n<li>Europe (via DHL Express \/ DPD Express)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Service restrictions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Countries not available<\/strong>: The service is not available in some countries with strict customs regulations: Denmark, Australia, Norway and Switzerland<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Supplementary information<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Remote regions<\/strong>: Additional costs and longer delivery times may apply for hard-to-reach areas<\/li>\n\n\n\n<li><strong>Customer support<\/strong>If you have any questions, please contact customer service at czhiwen97@gmail.com<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Auftragsabwicklung und Versendung Paketverfolgung \u00c4nderungen und Stornierungen von Bestellungen Zollabwicklung und Verzollung Servicebeschr\u00e4nkungen Erg\u00e4nzende Informationen<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/pages\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":2,"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/pages\/331\/revisions"}],"predecessor-version":[{"id":2549,"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/pages\/331\/revisions\/2549"}],"wp:attachment":[{"href":"https:\/\/vozolpuff.de\/en\/wp-json\/wp\/v2\/media?parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}